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Naslov The physical appearance of hotel guests: The impact on service providers' communication and quality of service (Article)
Autori Knezevic Mladen Tomka Dragica Bizjak Bastjan Fabjan Dasa Kukulj Stasa 
Info INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, (2015), vol. 51 br. , str. 8-14
Ispravka Web of Science   Članak   Elečas   Rang časopisa   Citati: Web of Science  
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